Returns and Refunds Policy

1. 30-Day Return Policy

We want you to love your HaloBlinds.

That is why we accept returns within 30 days of delivery if you are not happy with your order.

We are confident you will love the fit, look, and blackout quality of your HaloBlinds, but if something is not right, simply contact us and we will help you.

2. Return Conditions

We keep returns simple.

If you are not happy with your HaloBlinds, you can return your order within 30 days of delivery. No complicated conditions, no stress.

Just contact us at help@haloblinds.com with your order number, and our team will help you with the next steps.

The only thing we ask is that the product is not intentionally damaged or altered before returning it.

3. Free Measurement Guarantee

Every HaloBlinds order also comes with our Free Measurement Guarantee.

If your blind does not fit, please contact us within 30 days of delivery and send us clear photos showing the issue.

Please include:

  • Your order number

  • A photo of the blind near or inside the window frame

  • A photo showing the measurement issue

  • A short explanation of what does not fit

Once approved, we will help arrange the best solution for you.

4. How to Start a Return

To start a return, please contact us at:

help@haloblinds.com

Please include your order number and a short explanation of why you would like to return your order.

Our support team will review your request and send you the next steps.

5. Return Shipping

We offer free returns within 30 days of delivery.

If you decide to return your HaloBlinds, we will cover the return shipping costs and help you with the next steps.

To start a return, simply contact us at help@haloblinds.com with your order number.

6. Damaged, Faulty, or Incorrect Products

If your order arrives damaged, faulty, or different from what you ordered, please contact us within 30 days of delivery.

Email us at:

help@haloblinds.com

Please include your order number, clear photos of the issue, and a short explanation.

If approved, we will arrange a suitable solution, such as a replacement, repair, or refund.

7. Refunds

Once your return has been received and inspected, we will notify you by email.

If your return is approved, your refund will be issued to your original payment method.

Please note that it may take a few business days for the refund to appear, depending on your payment provider or card issuer.

8. Exchanges

If you would like to exchange your order, please contact us at:

help@haloblinds.com

Our team will help you find the best solution.

9. No Restocking Fee

We do not charge a restocking fee for approved returns.

10. Contact Us

If you have any questions about returns, refunds, or the Free Measurement Guarantee, please contact us:

By email: help@haloblinds.com
By visiting our contact page: https://haloblinds.com/pages/contact