Privacy Policy

Privacy Policy

Effective Date: 18-06-2026

Welcome to HaloBlinds.com.

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, or interact with our services.

1. Important Information and Who We Are

Purpose of This Privacy Policy

This Privacy Policy explains how HaloBlinds.com collects and processes your personal data through your use of our website, including any data you provide when you purchase a product, request support, sign up for our newsletter, or interact with our brand.

Controller

HaloBlinds.com is responsible for your personal data.

Contact details:

Full name of legal entity: HaloBlinds
Email address: help@haloblinds.com

You have the right to make a complaint at any time to the relevant data protection authority in your country. We would appreciate the chance to deal with your concerns first, so please contact us directly before doing so.

2. The Data We Collect About You

We may collect, use, store, and transfer different kinds of personal data about you, including:

Identity Data
Includes your first name, last name, username, or similar identifier.

Contact Data
Includes your billing address, delivery address, email address, and telephone number.

Financial Data
Includes payment details. Please note that payment information is usually processed securely by our payment providers, and we do not store full payment card details ourselves.

Transaction Data
Includes details about payments, orders, products purchased, refunds, and delivery information.

Technical Data
Includes your IP address, browser type and version, time zone setting, device type, operating system, platform, and other technology used to access our website.

Profile Data
Includes purchases or orders made by you, your preferences, feedback, survey responses, and communication with our support team.

Usage Data
Includes information about how you use our website, products, pages, and services.

Marketing and Communications Data
Includes your preferences for receiving marketing from us and your communication preferences.

3. How We Use Your Personal Data

We only use your personal data when legally allowed to do so.

Most commonly, we use your personal data to:

  • Process and deliver your order

  • Produce your made-to-measure HaloBlinds

  • Manage payments, refunds, and returns

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our website, products, and services

  • Send marketing emails, if you have agreed to receive them

  • Prevent fraud and protect our business

  • Comply with legal, tax, accounting, and reporting obligations

We may use your personal data where:

  • We need to perform a contract with you

  • It is necessary for our legitimate business interests

  • We need to comply with a legal obligation

  • You have given us consent, for example for marketing communications

4. Marketing Communications

You may receive marketing communications from us if you have signed up for them, made a purchase from us, or shown interest in our products.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or by contacting us at help@haloblinds.com.

5. Disclosures of Your Personal Data

We may share your personal data with trusted third parties where necessary to operate our business and provide our services.

This may include:

  • Payment providers

  • Shipping and delivery partners

  • Customer support platforms

  • Website hosting providers

  • Email and marketing service providers

  • Analytics providers

  • IT and system administration providers

  • Professional advisers, including lawyers, accountants, auditors, bankers, and insurers

  • Government authorities or regulators where legally required

  • Third parties involved if we sell, transfer, or merge parts of our business or assets

We only share the data necessary for these parties to perform their services.

6. International Transfers

We may transfer, store, and process your personal data in countries outside your country of residence, including countries outside the European Economic Area.

Where we do this, we take appropriate steps to make sure your personal data is protected and handled securely in line with applicable privacy laws.

7. Data Security

We have appropriate security measures in place to help protect your personal data from being accidentally lost, used, accessed, altered, or disclosed without authorization.

We limit access to your personal data to employees, contractors, service providers, and partners who need access for business purposes. They are required to keep your information confidential and only process it according to our instructions.

8. Data Retention

We only keep your personal data for as long as necessary for the purposes we collected it for.

This includes keeping data where needed for legal, tax, accounting, reporting, fraud prevention, or customer service purposes.

When your personal data is no longer needed, we will securely delete, anonymize, or archive it where appropriate.

9. Your Legal Rights

Depending on where you live, you may have rights under data protection laws in relation to your personal data.

These rights may include the right to:

  • Request access to your personal data

  • Request correction of your personal data

  • Request deletion of your personal data

  • Object to the processing of your personal data

  • Request restriction of processing

  • Request transfer of your personal data

  • Withdraw consent where we rely on consent

To exercise any of these rights, please contact us at help@haloblinds.com.

10. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience, analyze website traffic, personalize content, and support advertising.

You can adjust your browser settings to refuse cookies or alert you when cookies are being used. Some parts of our website may not work properly if cookies are disabled.

11. Third-Party Links

Our website may include links to third-party websites, plug-ins, or applications.

Clicking those links or enabling those connections may allow third parties to collect or share data about you. We do not control third-party websites and are not responsible for their privacy policies or practices.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updated version will be posted on this page with a revised effective date. The updated version will apply as soon as it is published on our website.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Email: help@haloblinds.com